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Privacy Policy

Cookie Policy / Privacy Policy

This website uses cookies to improve the user experience and ensure that it is functioning effectively.

In order to provide you with a more personalised and responsive service we need to remember and store information about how you use this website. This is done using small text files called cookies. Cookies contain small amounts of information and are downloaded to your computer or other device by a server for this website. Your web browser then sends these cookies back to this website on each subsequent visit so that it can recognise you and remember things like your user preferences.

Whenever you use this website, information may be collected through the use of cookies and other technologies. This Cookie Notice is part of our Privacy Statement, which provides more information about us and how we protect visitor information.

What cookies do we use and why?

Some of the cookies we use are necessary to enable you to move around the website and use its features such as accessing secure areas that may contain content for registered users.

We also use functional cookies to record information about the choices you have made and to allow us to tailor the site to our users; for example, to remember your language or region or that you have already completed a survey. This information is usually anonymized and is not used for any other purpose.

We or our service providers also use analytic services to help us understand how effective our content is, what interests our users have and to improve how this Website works.  In addition, we use web beacons or tracking pixels to count visitor numbers and performance cookies to track how many individual users access this website and how often.  This information is used for statistical purposes only and it is not our intention to use such information to personally identify any user. However, if you have registered and signed into this website we may combine this information with information from our web analytic services and cookies to analyse how you use this website in more detail.

This website does not use Targeting Cookies to deliver targeted advertising to website visitors. However, we may use cookie information for marketing purposes or to send you promotional materials or communications regarding services provided by us.

Please contact us if you would like more detailed information on the cookies we use.

How to control cookies?

Consequent to your review of the present Cookie Privacy Notice, we will request your consent to place cookies on your computer or device as explained above. You can control and manage cookies in various ways. Please bear in mind that removing or blocking specific cookies can impact your user experience and parts of this website may no longer be fully accessible.

Browser controls

Most browsers will allow you to see what cookies you have and delete them on an individual basis or block cookies from particular or all websites. Be aware that any preference you have set will be lost if you delete all cookies, including your preference to opt-out from cookies as this itself requires an opt-out cookie to have been set.

Managing Analytics cookies

You can withdraw your consent for having your anonymized browsing activity within websites recorded by analytics cookies. We use the following service providers and you can learn more about their privacy policies and how to withdraw your consent for their cookies by clicking on the following links:

Google Analytics: http://www.google.com/analytics/learn/privacy.html

Managing Local Shared Objects or Flash Cookies

A local shared object or flash cookie is like most other browser cookies except that it can store additional types of information. These cookies cannot be controlled using the mechanisms listed above. Some parts of this Website use these types of cookies to store user preferences for media player functionality and without them some video content may not play properly. These cookies can be controlled manually by visiting the Adobe website.

Social buttons

We use ‘social buttons’ to enable our users to share or bookmark web pages. These are buttons for third party social media sites and these sites may log information about your activities on the Internet including on this Website. Please review the respective terms of use and privacy policies of these sites to understand exactly how they use your information and to find out how to withdraw your consent or delete such information.

External web services

We sometimes use external web services on this website to display content within the web pages of this website, for example to display images, show videos or run polls. As with the social buttons, we cannot prevent these sites or external domains, from collecting information on your use of this embedded content.

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

Email Communications

We may also use tracking technologies to determine whether you have read, clicked on or forwarded certain email communications we send to you so that we can make our communications more helpful and interesting.  If you do not wish us to confirm whether you have opened, clicked on or forwarded our communications, you will need to withdraw your consent by unsubscribing, as it is not possible for us to send these emails without tracking enabled.  Registered subscribers can update their communication preferences at any time by contacting us, or you can unsubscribe following the instructions in the individual email communications you receive from us.

We may modify or amend this Cookie Notice from time to time at our discretion. Such modified or amended Cookie Notice shall be effective as to you and your information as of that revision date. We encourage you to periodically review this Cookie Notice to be informed about how we are using cookies.

Last updated: 07/05/2021

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